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Experience
Stadium Computer Support,
National Football League & Dallas Cowboys
September 97 to March 22
¨ Install, Configure & Maintain 7 HP Laptop Computers configured to current operating system
¨ Support and configure National Football League proprietary software
¨ Connect computers to New York NFL network and local in stadium printers
¨ Monitor computer connections and performance before and during local stadium football games
¨ Install
and configure instant playback using DVR computer software
Irving Independent School
District, Irving, TX, Server/ExchangeManager
January 01 to February 2012
¨
Active Directory
Dell Poweredge, and Gateway Servers Operating NT 4.0 to W2K3 both Local and Remote MS Exchange 2K3
Serving 3,800 Mailboxes and 17,000 Clients, DHCP, DNS, WINS
¨ Coordinator for 33 off site service technicians including presentations and written instructions
¨ Storage Manager for 7 NAS servers capable of 14.7 TB of Storage
¨ Software experience includes: Microsoft NT 4.0, W2K, W2K3, XP, Outlook 95 - XP, Outlook Web
Access, MS Exchange, Symentec Corporate Anti-Virus, Citrix XP, Veritas Tape Backup, Cisco VPN
Compaq Insite Manager, Dell Open Manager MS Office applications, IIS and some HTML
¨ Responsible for installation, maintenance of 45 Portable Classrooms using Wireless 802.11B and G LAN Connections.
Irving Independent School
District, Irving, TX, Network Technician
August 98 to January 01
¨ Responsible for WAN
connectivity between 5 ATM, 24 T1 and, 9 VPN (Private Fiber) Networks using
Cisco Routers
¨ Configure, Repair, Upgrade 26
- 1000 Series Bay Accelar Switches with 10/100Mb Ethernet and Gigabit Fiber
modules
¨ Configure, Repair, Monitor
over 550 Bay 250, 350 and 450 Hubs/Layer 3 Switches
¨ Troubleshoot, Configure,
Repair 35 Motorola 65XX Routers, DSU/TSUs, and GTE Smartjacks connecting the
frame
¨ Install, Troubleshoot
customer mainframe emulation and E-Mail software. Setup E-Mail and network accounts
¨ Plan, Install and, Maintain
internet, intranet and private fiber links between remote facilities
¨ Direct supervision of contractors
¨
Provide Direct Customer Support on Computer
Related Issues to include Training, Configuration, Repair and, Backup
¨ Launch, Maintain, Configure and, Repair 5,500 Multi
Platform Computers, Printers and other Computer Peripherals
¨ Troubleshoot WAN computer
networks and stand alone networks, install software and configure network links
¨ Responsible for 164 Specially
configured Computers Networked Windows 95 Workstations using Novell 4.0
¨ Constructed New Network Lab including
Computers connected with Ethernet 10baseT, Token Ring
¨ Preformed Troubleshooting on
Network, Hardware and Software Problems in DOS and Windows 95
¨ Programmed and Installed 60
United States Air Force May 1975 to October 1995
¨ Senior
Non-Commissioned Officer Master Sergeant (E-7)
¨ Chief
– Air Traffic Control Training
¨ Control
Tower Chief – Minot Air Force Base, Minot North Dakota
¨ Assignments
to Texas, Mississippi, Alaska, North Dakota and, United Kingdom
Education
DeVry Institute of Technology. Irving Texas, Applied
Science in
Electronics. Deans List, Honor Roll 3.92 GPA June 1997
Community College of the Air
Force,
Sheppard AFB,
Associate
of Applied Science, Air Traffic Control 3.27
GPA May 1985
University Courses in
Information Processing, Pascal, Data Structures, UNIX environment,
Computer
Architecture and Assembler, 720 Hours of Supervisory
Instruction
Other Training
¨ Windows 2000 Active Directory Services, Classroom, APR 02
¨ Windows 2000 Server, Classroom, NOV 01
¨ Intel Wireless LAN Training ,Classroom, JUL 01
¨ MCP, Self Study, APR 00, Microsoft Certified System Engineer (MCSE), Self Study, OCT 00
¨ Nortel Accelar 1000 Router Installation and Basic Configuration, APR 99
¨
Data Circuits, Installation and Maintenance,
¨ A+ Certified, Self Study, FEB 1998
¨ Windows 95 Fast Track Support Training, Mastering Computers, JAN 98
¨ Servicing Compaq Products, NOV 97
¨